I was invited to join a band but didn't receive an email. Why?

In rare cases, it may indeed happen that an email cannot be delivered.

We regularly check the logs of our transactional emails with our email service provider “Brevo”.

Should we identify problems there (e.g. soft bounces), we will immediately investigate them and may even get back to you via email.

You can do the following things yourself:

• Check your spam folder
• Check that the email address you were invited with is correct - spelling mistakes happen...
• Contact us via support@band.zone - we will immediately check whether we can fix the problem