How and when can I cancel my subscription?

You can cancel an active monthly subscription anytime via your band's subscription page. You can access this page via the main navigation as follows:

The subscription page for the currently active band can also be reached via https://band.zone/currentSub.

Lifetime packages

You can't (and don't have to) cancel a lifetime package. Your band can permanently use a lifetime package booked for them - even if you should leave the band.

Restriction of cancellation in case of payment problems

You can't cancel a monthly subscription that has payment issues until the payment issues are resolved. On your band's subscription page, you'll find a link to update your payment details:

The link leads to a special page of our payment service provider Paddle, where you can update your payment details or store new data.